The National Examinations Council (NECO) is one of Nigeria's major examination bodies, responsible for conducting the Senior Secondary Certificate Examination (SSCE), Basic Education Certificate Examination (BECE), and other assessments nationwide.
Whether you're a student, parent, teacher, or school administrator, you may need to contact NECO for assistance with issues such as:
- Exam registration problems
- Result verification
- Lost or damaged certificates
- Timetable changes
- General inquiries
This post provides the official NECO customer care contact details, email addresses, and office addresses across Nigeria.
1. NECO National Headquarters – Minna, Niger State
- Address: National Examinations Council (NECO) Headquarters, Km 8, Bida Road, P.M.B 159, Minna, Niger State, Nigeria
- Phone (Head Office): +234-803-409-0351, +234-805-671-8160
- Email: [email protected]
- Website: www.neco.gov.ng
2. NECO Customer Care/Help Desk (Official Contact Channels)
If you’re facing technical issues or have general inquiries, here are the customer service details:
- Phone Numbers (NECO Help Desk):
- +234-912-330-0130
- +234-912-330-0131
- +234-912-330-0132
- Email for General Enquiries:
- Working Hours:
Monday – Friday: 8:00 AM to 4:00 PM (excluding public holidays) - Social Media Handles:
- Twitter/X: @NecoNigeria
- Facebook: facebook.com/neconigeria
- Instagram: @neco_nigeria
3. NECO Zonal Offices and Contact Addresses
NECO has offices in all six geo-political zones for faster service delivery. Here are some major zonal offices and contact addresses:
North-Central Zone – Ilorin Office
- Address: NECO Zonal Office, Federal Secretariat Complex, Fate Road, Ilorin, Kwara State
- Phone: +234-803-601-2967
North-West Zone – Kaduna Office
- Address: NECO Zonal Office, Ahmadu Bello Way, Kaduna
- Phone: +234-803-590-9847
North-East Zone – Bauchi Office
- Address: NECO Zonal Office, Federal Secretariat, Bauchi
- Phone: +234-803-450-2160
South-West Zone – Ibadan Office
- Address: NECO Zonal Office, Secretariat Road, Agodi GRA, Ibadan, Oyo State
- Phone: +234-803-590-9697
South-East Zone – Enugu Office
- Address: NECO Zonal Office, Federal Secretariat, Independence Layout, Enugu
- Phone: +234-803-400-0796
South-South Zone – Benin Office
- Address: NECO Zonal Office, Federal Secretariat, Benin City, Edo State
- Phone: +234-803-590-9793
4. How to Contact NECO for Results or Certificate Issues
If you need assistance with your NECO result or certificate:
- Visit the NECO Result Portal: result.neco.gov.ng
- Use your Exam Year, Exam Type, and Token Number to access your results
- For issues with certificates, contact the records unit at the NECO office where you wrote the exam
5. How to Get NECO Token for Result Checking
- Visit: www.neco.gov.ng
- Click on "Buy Token"
- Register or log in
- Make payment via Remita or bank card
- Copy the token and use it at result.neco.gov.ng
Frequently Asked Questions (FAQs)
1. What is NECO’s official customer care number?
The official helpdesk numbers are:
- +234-912-330-0130
- +234-912-330-0131
- +234-912-330-0132
2. What email can I use to contact NECO?
Use: [email protected] or [email protected]
3. Can I contact NECO via WhatsApp?
As of 2025, NECO does not operate an official WhatsApp line. Use their phone numbers or email only.
4. What time is NECO support available?
Monday to Friday, 8:00 AM to 4:00 PM (excluding public holidays)
5. How can I verify if a NECO message or call is genuine?
Always check official sources like the NECO website or call their helpline directly.
Final Thoughts
The National Examinations Council has streamlined its communication process to better serve students, schools, and parents. Whether you're making inquiries about registration, results, or certificate collection, using the official NECO contact channels will ensure your concerns are addressed promptly and professionally.
